Honeywell Works AI into Guided Solutions




Honeywell (NASDAQ: HON) shares hiked Tuesday. The company today announced an update to incorporate artificial intelligence (AI) and machine learning into its Guided Work Solutions to help bring greater operational efficiency and better shopper experiences to retailers in today’s competitive landscape.

Honeywell Guided Work Solutions’ AI-driven speech technology enables in-store associates to perform tasks like click-and-collect order fulfillment, shelf restocking and returns processing with speed and efficiency. The development of an AI-enhanced solution to streamline retail operations also supports Honeywell’s portfolio alignment to three compelling megatrends: automation, the future of aviation and energy transition.

By combining headset-enabled speech direction with software that offers insights and analytics built on Honeywell Forge architecture, the updated solution walks retail associates through workflows in real-time.

Associates simply talk into a hands-free headset and then receive specific directions and confirmation they are selecting the right items. With the integration of AI, the solution can understand employees’ speech in more than 48 different languages, despite variations in tone, dialect and pronunciation.

Honeywell Guided Work Solutions helps retailers build a competitive advantage and optimize daily operations by increasing productivity, decreasing training time and cutting out-of-stock items on shelves, thereby facilitating potential for greater in-store sales.

HON shares grew $3.22, or 1.6%, to $205.68.



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